What do I do if both ears aren't visible?

For an accurate measurement, it is essential that both ears (and only the tip of the nose) are seen.

place the included earspreaders behind the ears
pull the hat on tight so that the ears stick out
make sure the ears are not inside or covered by the hat

left ear missing?

move your camera slightly more to the left

right ear missing?

move your camera slightly more to the right

trouble with both ears?

try an angle slightly further away - but make sure that not more of the face is visible

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What do I need to start measuring?

To start measuring with Skully Care, you need: A Skully Care account with an active subscription. The Skully Care mobile application installed on your device. A Skully Care toolkit. A well lit area to

Can I order items from the Toolkit separately?

Yes, you can! Order extra hats etc. in our webshop found here. Keep in mind that you still need a subscription and a complete Toolkit to start measuring.

Can I use Skully Care on multiple devices?

No, every account is linked to one mobile number and one device for security reasons. You can however change your mobile number and device. You can email us at info@skullycare.com or use our contact f