What do I do if both ears aren't visible?

For an accurate measurement, it is essential that both ears (and only the tip of the nose) are seen.

• place the included earspreaders behind the ears

• pull the hat on tight so that the ears stick out

• make sure the ears are not inside or covered by the hat

left ear missing?

• move your camera slightly more to the left

right ear missing?

• move your camera slightly more to the right

trouble with both ears?

• try an angle slightly further away - but make sure that not more of the face is visible