What does “Measurement is in progress” mean?

This takes up to 5 minutes.

Every measurement is reviewed by one of our specialists. First they check the photo itself: is the head positioned correctly, are both ears clearly visible? Once the photo passes that check, they calculate the measurement by hand to guarantee the most reliable result possible.

Our team is available 24/7. Daytime, evening, weekend or public holiday: your result is always back within 5 minutes.